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User SolutionsTerms of Services
Office Solver is a platform that helps businesses streamline their operations and enhance productivity through innovative technology. Frustrated by the complexities of traditional office management, we set out to create a solution that integrates essential tools into one seamless platform.

Terms of Service Review

By using the OfficeSolver.com web site (“Service”), all services of Office Solver Inc., you are agreeing to be bound by the following terms and conditions (“Terms of Service”). Office Solver reserves the right to update and change the Terms of Service from time to time without notice. Any new features that augment or enhance the current Service, including the release of new tools and resources, shall be subject to the Terms of Service. Continued use of the Service after any such changes shall constitute your consent to such changes. Violation of any of the terms below will result in the termination of your Account. While Office Solver prohibits such conduct and Content on the Service, you understand and agree that Office Solver cannot be responsible for the Content posted on the Service and you nonetheless may be exposed to such materials. You agree to use the Service at your own risk.

Account Terms

  1. You must be 18+ years or older to use this Service.
  2. You must be a human. Accounts registered by “bots” or other automated methods are not permitted.
  3. You must provide your legal full name, a valid email address, and any other information requested in order to complete the signup process.
  4. Your login may only be used by one person – a single login shared by multiple people is not permitted. You may create separate logins for as many people as you'd like.
  5. You are responsible for maintaining the security of your account and password. Office Solver cannot and will not be liable for any loss or damage from your failure to comply with this security obligation.
  6. You are responsible for all Content posted and activity that occurs under your account (even when Content is posted by others who have accounts under your account).
  7. If you are using a free account you are not permitted to block ads.
  8. One person or legal entity may not maintain more than one free account.
  9. You may not use the Service for any illegal or unauthorized purpose. You must not, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).
  10. Use of Communication Services. The Platform may include certain communications features such as RCS, SMS, MMS, email, voice call capabilities and other methods. Separate Communication Surcharges for these services may apply and will be charged to your invoice. Communication Surcharges are subject to the Leadconnector Terms of Service. Upon cancellation or termination of your Platform Account, all phone numbers procured through the Platform on your behalf will be released within fourteen (14) days. Notwithstanding the foregoing, if your customer ported an external phone number to the Platform for use in their Sub-Account, that number is the property of the Sub-Account owner. You hereby authorize HighLevel to release such ported phone numbers to the applicable Sub-Account owner upon their request following the cancellation or termination of your Platform Account.

SMS Program and Messaging Use Cases

A high-level GoHighLevel SMS program is a text-messaging system built into a CRM. It lets businesses send automated, bulk, or two-way messages using verified phone numbers. It requires carrier compliance registration (A2P 10DLC) and user opt-ins to achieve high open rates and fast response times.


Core Components of an SMS Program

  1. Effective Date: The exact timestamp showing when the current version went into active effect.
  2. A2P Compliance: Registering your business brand and campaign use cases with cell phone carriers to prevent blocks.
  3. Unified Inbox: Collecting all incoming and outgoing text threads in a centralized conversations tab.
  4. Workflow Automation: Triggering texts based on user actions like form fills, tag changes, or missed calls.

Instructions to OPT-OUT ('Text STOP')

To set up or manage automatic 'Text STOP' opt-out compliance in HighLevel, go to Settings, Phone Systems, Messaging Compliance. Here, you can enable mandatory sender IDs and configure automatic 'Reply STOP to unsubscribe' language for your text campaigns.


Compliance and Opt-Out Setup Steps

  1. Open Settings: Navigate to your sub-account and find the HighLevel Settings Dashboard.
  2. Access Compliance: Go to the Messaging or Phone Compliance tab to view automated text rules.
  3. Add Opt-Out Text: Enable the requirement to append clear unsubscribe words like "Reply STOP to unsubscribe".
  4. Configure Periodic Reminders: Set an interval (e.g., every 30 to 60 days) to re-insert compliance language for long-term contacts if required.
  5. System Automation: When a contact replies with "STOP," HighLevel automatically triggers a Do Not Disturb (DND) status to block future messages.

Disclosures for Message/Data Rates

When setting up text messaging campaigns on HighLevel, the "Message and data rates may apply" disclosure is a mandatory compliance requirement. It protects your business and ensures mobile carriers approve your A2P 10DLC registration by notifying end-users that their mobile provider may charge them for receiving texts.


Where to Place the Disclosure

  1. Opt-in Forms & Web Widgets: Put the text right next to or directly above the submit button where users enter their phone number.
  2. Initial SMS Outreach: Include clear program details and terms on your first automated touchpoints or confirmation messages.

Required Compliance Checklist

  1. Exact Text: Message and data rates may apply.
  2. Frequency Info: Up to 4 msgs/month.
  3. Help Commands: Get support by adding "Reply HELP for help".
  4. Opt-Out Instructions: "Reply STOP to opt-out".
  5. Brand Identity: Office Solver Business Management Software-as-a-Service (SaaS) platform.

Carrier liability disclaimer

A carrier liability disclaimer is a required text block for A2P 10DLC SMS compliance. It states that mobile wireless carriers are not responsible or liable for delayed or undelivered text messages sent through the platform.


Where to Put the Disclaimer

  1. The carrier's Liability disclaimer is included in the Terms of Service or SMS Terms page.
  2. Wireless carriers are not liable for delayed or undelivered messages.

Terms of Service (ToS) review

The Terms of Service (ToS) contains a comprehensive summary of user rights, platform liabilities, acceptable data behaviors, and legal safety nets written in plain language. The primary goal is to strip away dense legalese and highlight operational and financial risks for a quick evaluation.


Document Identity & Scope

  1. Effective Date: The exact timestamp showing when the current version went into active effect.
  2. Governing Jurisdiction: The specific state, country, or legal venue that oversees and enforces the contract.
  3. Eligibility Requirements: Clear age boundaries or geographic limitations defining who is legally allowed to use the service.

Privacy & Data Practices

  1. Data Collection Scope: Clear tracking of what personal, behavioral, or financial data is gathered by the company.
  2. Third-Party Sharing: Explicit indicators of whether consumer data is sold, leased, or shared with external advertising or marketing entities.
  3. User Content Ownership: Clear definitions of who owns uploaded files, text, or images, including whether the platform claims a royalty-free license to your intellectual property.Eligibility Requirements: Clear age boundaries or geographic limitations defining who is legally allowed to use the service.

Liability & Disclaimers

  1. Limitation of Liability: The cap on monetary damages the platform is responsible for if a system failure or data breach occurs.
  2. Warranty Disclaimers: Explicit "as-is" statements clarifying that the software or product is provided without explicit uptime or performance guarantees.
  3. Indemnification Clauses: Terms specifying how or when a user must legally protect and defend the business from third-party claims.

User Conduct & Account Control

  1. Acceptable Use Rules: Explicit lists of banned actions, such as reverse-engineering software, scraping data, or uploading malicious code.
  2. Termination Policies: The right of the company to suspend, delete, or freeze a user account instantly without explanation.

Financial & Subscription Terms

  1. Payment & Autorenewals: Clear billing frequency details, price changes, and automated renewal triggers.
  2. Refund Rules: Explicit instructions stating whether all transaction fees or subscription payments are final, partial, or refundable.

Dispute Resolution

  1. Forced Arbitration: Clauses stating whether legal disputes must be settled out of court through individual arbitration.
  2. Class Action Waivers: Provisions stripping users of their legal right to join collective lawsuits against the company.

Payment, Refunds, Upgrading and Downgrading Terms

  1. A valid credit card is required for paying accounts. Free accounts are not required to provide a credit card number.
  2. If you initially sign up for a Basic, Business or Premium account, and you don't cancel that account within 30 days, you will be billed monthly starting on the 30th day after your account was initially created. If you cancel prior to the processing of your first invoice on the 30th day, you will not be charged.
  3. An upgrade from the free 1-project plan to any paying plan will end your free trial. You will be billed for your first month immediately upon upgrading.
  4. The Service is billed in advance on a monthly basis and is non-refundable. There will be no refunds or credits for partial months of service, upgrade/downgrade refunds, or refunds for months unused with an open account. In order to treat everyone equally, no exceptions will be made.
  5. All fees are exclusive of all taxes, levies, or duties imposed by taxing authorities, and you shall be responsible for payment of all such taxes, levies, or duties, excluding only United States (federal or state) taxes.
  6. For any upgrade or downgrade in plan level, your credit card that you provided will automatically be charged the new rate on your next billing cycle.
  7. Downgrading your Service may cause the loss of Content, features, or capacity of your Account. Office Solver does not accept any liability for such loss.

Cancellation and Termination

  1. You are solely responsible for properly canceling your account. An email or phone request to cancel your account is not considered cancellation. You can cancel your account at any time by clicking on the Account link in the global navigation bar at the top of the screen. The Account screen provides a simple no questions asked cancellation link.
  2. All of your Content will be immediately deleted from the Service upon cancellation. This information can not be recovered once your account is cancelled.
  3. If you cancel the Service before the end of your current paid up month, your cancellation will take effect immediately and you will not be charged again.
  4. Office Solver, in its sole discretion, has the right to suspend or terminate your account and refuse any and all current or future use of the Service, or any other Office Solver service, for any reason at any time. Such termination of the Service will result in the deactivation or deletion of your Account or your access to your Account, and the forfeiture and relinquishment of all Content in your Account. Office Solver reserves the right to refuse service to anyone for any reason at any time.

Modifications to the Service and Prices

  1. Office Solver reserves the right at any time and from time to time to modify or discontinue, temporarily or permanently, the Service (or any part thereof) with or without notice.
  2. Prices of all Services, including but not limited to monthly subscription plan fees to the Service, are subject to change upon 30 day notice from us. Such notice may be provided at any time by posting the changes to the OfficeSolver Site (OfficeSolver.com) or the Service itself.
  3. Office Solver shall not be liable to you or to any third party for any modification, price change, suspension or discontinuance of the Service.

Copyright and Content Ownership

  1. All content posted on the Service is must comply with U.S. copyright law. Please.
  2. We claim no intellectual property rights over the material you provide to the Service. Your profile and materials uploaded remain yours. However, by setting your pages to be shared publicly, you agree to allow others to view and share your Content.
  3. Office Solver does not pre-screen Content, but Office Solver and its designee have the right (but not the obligation) in their sole discretion to refuse or remove any Content that is available via the Service.
  4. The look and feel of the Service is copyright © 2025 Office Solver, Inc. All rights reserved. You may not duplicate, copy, or reuse any portion of the HTML/CSS or visual design elements without express written permission from Office Solver.

General Conditions

  1. Your use of the Service is at your sole risk. The service is provided on an “as is” and “as available” basis.
  2. Technical support is only provided to paying account holders and is only available via email.
  3. You understand that Office Solver uses third party vendors and hosting partners to provide the necessary hardware, software, networking, storage, and related technology required to run the Service.
  4. You must not modify, adapt or hack the Service or modify another website so as to falsely imply that it is associated with the Service, Office Solver, or any other Office Solver service.
  5. You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service without the express written permission by Office Solver.
  6. We may, but have no obligation to, remove Content and Accounts containing Content that we determine in our sole discretion are unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms of Service.
  7. Verbal, physical, written or other abuse (including threats of abuse or retribution) of any Office Solver customer, employee, member, or officer will result in immediate account termination.
  8. You understand that the technical processing and transmission of the Service, including your Content, may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices.
  9. You must not upload, post, host, or transmit unsolicited email, SMSs, or “spam” messages.
  10. You must not transmit any worms or viruses or any code of a destructive nature.
  11. If your bandwidth usage exceeds 300 MB/month, or significantly exceeds the average bandwidth usage (as determined solely by Office Solver) of other OfficeSolver customers, we reserve the right to immediately disable your account or throttle your file hosting until you can reduce your bandwidth consumption.
  12. Office Solver does not warrant that (i) the service will meet your specific requirements, (ii) the service will be uninterrupted, timely, secure, or error-free, (iii) the results that may be obtained from the use of the service will be accurate or reliable, (iv) the quality of any products, services, information, or other material purchased or obtained by you through the service will meet your expectations, and (v) any errors in the Service will be corrected.
  13. You expressly understand and agree that Office Solver shall not be liable for any direct, indirect, incidental, special, consequential or exemplary damages, including but not limited to, damages for loss of profits, goodwill, use, data or other intangible losses (even if Office Solver has been advised of the possibility of such damages), resulting from: (i) the use or the inability to use the service; (ii) the cost of procurement of substitute goods and services resulting from any goods, data, information or services purchased or obtained or messages received or transactions entered into through or from the service; (iii) unauthorized access to or alteration of your transmissions or data; (iv) statements or conduct of any third party on the service; (v) or any other matter relating to the service.
  14. The failure of Office Solver to exercise or enforce any right or provision of the Terms of Service shall not constitute a waiver of such right or provision. The Terms of Service constitutes the entire agreement between you and Office Solver and govern your use of the Service, superseding any prior agreements between you and Office Solver (including, but not limited to, any prior versions of the Terms of Service).
  15. Questions about the Terms of Service should be sent to support at OfficeSolver.com.

Frequently Asked QuestionsQuestion

Find answers to common queries about features, security, and usage of our platform.